Privacy Policy

Home Heroes Handyman Service LLC (“Home Heroes,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what we collect, how we use it, who we share it with, and the choices you have.

If you have questions, contact us at tfowler@homeheroespdx.com

• We collect contact info, job details, and payment-related info you provide. 
• We use it to deliver services, schedule visits, take payment, and communicate with you. 
• We share data with trusted service providers (hosting, scheduling, payments, analytics, and ads). 
• You can opt out of marketing emails/SMS anytime and request access, correction, or deletion of your data. 
• We don’t knowingly collect data from children under 13. 

Information you provide: 

• Contact details: name, email, phone, address, business name. 
• Service details: property info, pest or repair issues, photos/videos you share, appointment preferences. 
• Payment-related info: we use third-party processors; we do not store full card numbers on our servers. 
• Communications: emails, texts, calls, and form submissions.
   

Information collected automatically

• Usage data: pages viewed, links clicked, referrer, approximate location, device/browser. 
• Cookies and similar technologies for site functionality, analytics, and advertising.
   

Information from third parties

• Scheduling/CRM systems, payment processors, ad platforms, and lead sources that send us your info with your consent or as part of their services.
   

• Provide and improve our services, website, and customer portal. 
• Schedule jobs, send estimates/invoices, collect payment, and provide support. 
• Communicate about appointments, service updates, promotions, and policy changes. 
• Safety, security, fraud prevention, and legal compliance. 
• Analytics and advertising to understand site performance and measure campaigns.
   

We use cookies and similar tech to run the site and improve it. We may use analytics and advertising tools to understand performance and to show or measure ads. You can adjust browser settings to block cookies; some features may not work without them.

Payments may be processed by third parties (for example, card processors or digital wallets). They receive the information needed to process your payment and handle it under their own privacy policies. We don’t store full card numbers.

If you provide a mobile number, you agree we may call or text about quotes, scheduling, and service updates. Message/data rates may apply. You can opt out of marketing texts by replying STOP. Service texts necessary to complete your request may still occur.

We share information with:

• Service providers that help us operate (hosting, scheduling/CRM, payments, email/SMS, analytics, advertising). 
• Business transfers in connection with a merger, sale, or similar event. 
• Legal and safety when required by law or to protect rights, safety, and property.
   

We do not sell your information for money. Some U.S. state laws treat certain advertising/analytics uses as a “sale” or “share.” See “Your privacy rights” below.

We keep information only as long as needed for the purposes described above, to comply with legal obligations, resolve disputes, and enforce agreements.

Depending on where you live, you may have the right to:

• Access the personal information we have about you. 
• Correct inaccurate information. 
• Delete your information. 
• Opt out of the “sale” or “sharing” of personal information and certain targeted advertising. 
• Limit the use of sensitive personal information where applicable.
   

To exercise rights, email tfowler@homeheroespdx.com